OUR PROCESS
Step-by-step guide to entering pickup details.
Leave your package on your doorsteps or hand it off to one our specialists
We'll send you an email with your tracking number once it ships.
Can I return Items from any online store and any courier with ReturnPal
Yes! ReturnPal works with all online retailers and couriers. You can use our service to return anything you bought online
Do I have to package my item before returning it?
No, you don't have to worry about packaging. We will do it for you when we collect your item.
Do I have to print my return label before returning it
No, you don't have to print anything. Just upload your return label or receipt to our app or website and we will print it for you.
Can I return items on the weekends or holidays?
Yes, you can return items anytime you want. We collect returns 24/7, 7 days a week.
How fast will my item be shipped back to the retailer
Usually, your item will be delivered to the post office within 12-24 hours of your return request
What if I’m returning multiple item to the same place?
You can return unlimited packages with our membership or add on a package for a small fee with the one time return order
What if I have more questions or need help?
Please contact us below. We are happy to assist you with any queries or issues.